30 September, 2019

10.8 (1)

Initial Document Release

1 October, 2019

10.8 (2)

Added warning not to take snapshots / checkpoints on virtual machines while the servers are operating.

4 October, 2019

10.8 (3)

Reinstated and updated chapter on upgrading from Officelinx 9.x+ to IXM 10.8.

16 October, 2019

10.8 (4)

Added the SSO configuration step to the upgrade section.

17 October, 2019

10.8 (5)

Carbonite Availability v 8.3 has not been validated, so we only officially support version 8.2 for now.

Strengthened warning against Carbonite in High Security sites.

7 November, 2019

10.8 (6)

Modified Maximum System Capacity requirements.

15 November, 2019

10.8 (7)

Creating self-signed certificates may not be allowed at JITC sites.  Added a procedure to create public and private certificates for HA environments.

2 December, 2019

10.8 (8)

Added Role setup to HA installation for Windows 2016 machines.  2012 and 2016 have different requirements.

23 January, 2020

10.8 (9)

Moved the HA upgrade section into its own chapter.  Revised Carbonite chapter to reflect that it can only be used on the Consolidated server, not on the Primary or Secondary servers.

4 February, 2020

10.8 (10)

Removed server specs from WebLM.  Directed users to Avaya docs.

Added new option to SSO configuration: Resolve user principal name.

New note for upgrades requiring the use of the correct user account when logging in.

10 February, 2020

10.8 (11)

There is a new path and procedure for upgrades.  Download the files in a zip file, unpack and launch the installer.  

Changed the VM Support chapter to include HA support for the Primary server.

25 February, 2020

10.8 (12)

Added note to TLS section to make explicit support for UC management programs like Avaya Aura.

New paragraph on license expiration milestones for HA Primary server not functioning.

Included System Requirements chapter from TOG for sizing referencing.

3 March, 2020

10.8 (13)

Added chapter supporting Windows Server 2019.

25 March, 2020

10.8 (14)

New chapter on how to backup Remote CSE servers in an HA system.

16 May, 2020

10.8 (15)

Cleaned up leftover references to TSE.

28 May, 2020

10.8 (16)

New chapter on stopping services before updating Windows.

24 June, 2020

10.8 (17)

Added Geo Redundancy requirements to the HA chapter.

7 July, 2020

10.8 (18)

Added the SRM to the list of services that must be stopped before updating the Windows O/S.

29 July, 2020   

10.8 (19)

Adjusted the minimum requirements for installation.

31 August, 2020

10.8 (20)

Updated system and O/S requirements.

9 October, 2020

10.8 (21)

Corrected an omission in the Windows 2012 installation procedure.

27 October, 2020

10.8 (22a)

Included a note that each Remote CSE Server can only support a single email type.

4 January, 2021

10.8 (23)

Updated installation to say that Microsoft .NET Framework 4.7.2 is required.

12 April, 2021

10.8 (24)

Added requirements for VMWare client provisioning.  Corrected several steps in the DB Migration process.

21 April, 2021

10.8 (25)

Fixed some configuration issues and changes to Carbonite setup.  Included Windows 2019 support to HA environments.

6 July, 2021

10.8 (26a)

Updated installation specifications to require RAID 10 hard drive array.

28 July, 2021

10.8 (27)

Updated the TCP/IP Ports table.  Removed support for vMotion.

10 August, 2021

10.8 (28)

Added requirement to select port 5061 for MWI TCP and TCP setup.

16 September, 2021

10.8 (29)

New chapter for updating an ASP130 from version 4.0 to 5.0.  Included procedure for adding additional Secondary voice Servers to an HA environment.

30 September, 2021

10.8 (30)

Clarified the upgrade steps when moving from and older version of Officelinx ( <10.x ) to a later version requires moving to 10.1 first.

5 October, 2021

10.8 (31)

Revised the procedure for removing unwanted language packs. Added new provision for passwords (only one per user at a time).

28 October, 2021

10.8 (32)

Removed references to POP3 and IMAP4 as they are not supported.

26 November, 2021

10.8 (33)

Time zones for each server in an HA environment must be configured identically. Added support for Edge Chromium.

1 December, 2021

10.8 (34)

Note: Using an administrator account to perform routine functions leaves the servers open to malicious software attacks. Therefore, it is strongly recommended that each user with administrative privileges is also assigned a standard user account. To maintain security integrity, the administrator account should only be used when necessary, and should be immediately logged out afterwards.

14 December, 2021

10.8 (35)

Adjusted the order of operations when updating an HA installation. Removed references to DVDs.

16 December, 2021

10.8 (36)

Added some clarification on the EFS certificates for JITC installations and how they are used.

7 January, 2022

10.8 (37)

Removed TCP/IP port requirement for SMTP VPIM.

18 April, 2022

10.8 (38)

Added note regarding configuration of AES with IXM.